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Archive: October 6, 2004

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Security and
Internet Services

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A NEW WINDOWS THREAT: MALFORMED JPEG
Microsoft released a patch for a new Windows exploit on 9/15/04: a malformed JPEG file could allow a hacker to gain full access to your computer. Information and download links available at http://www.safecomputing.umn.edu .

IMPROVED VIRUS SCANNING
Previously, e-mail was scanned for viruses right before it was delivered to your Central e-mail account; but if that mail was automatically forwarded to a departmental account, it was not scanned. The scanning process has changed. Now all incoming and outgoing e-mail going through the U's Central E-mail Services, as well as incoming LISTSERV e-mail, is scanned for viruses.

IMPROVED VIRUS REPORTING
We not only scan more e-mail, we also report more viruses. Viruses caught in outgoing e-mail are automatically reported to abuse@umn.edu for follow-up. Viruses caught in incoming e-mail are logged to users' customized "Show Blocked Incoming E-mail" page, available via http://www.umn.edu/validate .

SPAM AND VIRUS STATS
In September, 2004 Central e-mail spam controls blocked 8,383,529 messages; in August they blocked 10,575,731 messages. Anti-virus controls also blocked additional messages; September's number is 88,220 and August's number is 203,704.

 

Network and Telecommunication
Services

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NEW TELECOM SERVICE PROVIDER
In August the University moved the Internet Access Modem Pool to a new telecommunications service provider. KMC Telecom - a nationwide provider of next generation telecommunications infrastructure and services at the network edge - won the service contract based on their ability to provide high quality service at a competitive cost: http://www.kmctelecom.com/about/ .

MODEM POOL UPDATE
Since cable modem and DSL services are more readily available, the University's dial-up modem traffic has decreased significantly. The new modem pool (from KCM, our new telecom service provider) offers an all digital service, has 1608 modems (a reduction from the previous 2015), and for many users has demonstrated noticeably higher speeds.

UNIVERSITY TELEPHONE LINES MOVED TO SBC
40,000 University telephone lines, presently served through Qwest, are being moved to SBC, a new service provider. Local Number Portability (similar to moving your personal phone service to a new provider) makes this large move possible. NTS has migrated about half of the University telephone services and expects completion by the first week in October.

SBC WHO?
SBC companies provide voice and data telecommunications products and services for consumers and businesses: local, long distance, DSL, wireless, data networks, and satellite television: http://www.sbc.com .

OLD SYSTEM FOR EMERGENCY E911 CALLS
The Emergency E911 call in system used at the University for the past 13 years was developed on site. The current system does not interact with outside police or emergency services providers; it does not work well with off campus phones, such as cell phones or pay phones; and it has a 5-8 second delay in processing a call to the E911 center.

NEW SYSTEM FOR E911 CALLS IN OCTOBER
NTS is implementing the newest E911 for campus, and it will be put into service in October, 2004. The new system allows the University Police to interact with all other metro police agencies and emergency services. The newer technology allows a 1-second call delivery, a much faster response from the University Police E911 Center compared to the older systems.

OCT AND NOV GOPHER GIGANET CUTOVERS
Buildings are cutover to the new Gopher GigaNet backbone at approximately 2,000 connections per week. In October the St. Paul campus, along with the Como area buildings, Printing and Graphics, and U Stores should be completed. In November cutovers on East Bank (south of Washington) are scheduled to begin.

CUTOVER NOTIFICATION
With advance preparation, good audit checks, and the staff ready each day, the cutover has been progressing smoothly. Voice mail notification and reminders are sent to everyone with voice mail boxes in each building before and after cutovers. E-mail updates are available to those who sign up via the "Track Progress By Building" link on http://www.umn.edu/nts/networkupgrade .

BUILDING INSTALLATIONS
Installation teams are installing new equipment on the West Bank and the East Bank in the AHC area, which is done except for Moos Tower and PWB. Approximately 1,400 switches are installed with 1,200 to go; 450 telecommunications closets installed, 350 remaining; 80 buildings installed, 24 in progress; approximately 132 buildings remain.

 

Academic and
Distributed
Computing
Services

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GET WINDOWS XP SERVICE PACK 2
The Windows XP Update to Service Pack 2 (SP2) is a critical security patch and will soon be required. SP2 is available for $1.00 and is limited to one CD per current student, staff, or faculty. The CD's availabe in 2 places: 1-HELP in 190 Shepherd Labs and University Computer Services at 2218 University Ave. Computers and other electronic devices attached to the University network must be regularly maintained, including applying critical security patches within 60 days after release by the vendor.

MICROSOFT OFFICE 2003 SECURITY PATCH
Office 2003 has very important security patches for Windows users at http://office.microsoft.com/en-us/officeupdate/default.aspx . Since these patches are not currently integrated with Windows update, users must go to that "officeupdate" site to download the patches.

SECURITY LINKS
See security patch application standard at http://www.umn.edu/oit/security/updates-patches.html . See safe computing news and links at http://safecomputing.umn.edu/ . See Automating Windows updates at http://www.umn.edu/adcs/help/oitsus/ .

NEW LISTSERV MANAGEMENT TOOL
Setting up and managing a LISTSERV is easier thanks to Internet Services' listserv management web site at http://lists.umn.edu . Use it to request a new class- or non-class affiliated listserv, change passwords, and view and search list archives. If you need to manage large mailing lists, you should check this out. Currently there is no charge for this service.

IN SEPTEMBER 1-HELP WAS VERY BUSY
The beginning of the school year is always a busy time with many new and returning students, staff, and faculty. In September, 1-HELP, the Technology Helpline, answered over 14,000 calls. Viruses and problems caused by viruses were the most common questions.

NEW E-MAIL INBOX PROCEDURE
Mail left in your inbox on the central server that is older than 100 days is subject to being archived in a special folder. We will e-mail instructions to anyone who has their e-mail archived on how to access the archive folder. This procedure will allow greater e-mail server efficiency and safety for all users.

VIDEO NETWORK SERVICES
Video Network Services include interactive video conferencing (H.323 and ISDN capability), video streaming, satellite downlinks, and video tape duplication in most formats, including International VHS and tape transfers to DVD. For more information and current rates visit http://www.umn.edu/vns .

WEB DESIGN AND DEVELOPMENT LEVEL II IS BACK
This 18-hour course is back, newly revised and updated! Building upon the skills learned in Web Design and Development Level I, you will learn how to add multimedia elements and interactivity to web sites, as well as how to use Cascading Style Sheets effectively. See http://www.umn.edu/uttc .

REVISED TRAINING: JAVASCRIPT PROGRAMMING FOR THE WEB
In this 6-hour class you will learn basic JavaScript programming concepts and be able to perform such tasks as: handling browser compatibility issues; debugging code; getting user input from a web-based form; and opening customized windows. We also have a JavaScript class just for the non-programmers. See http://www.umn.edu/uttc .

NEW EXCEL 2002/2003 TRAINING: MANAGE & ANALYZE DATA
Using Excel for keeping track of purchasing, budgets, inventories, or other large groups of data? This new 7-hour course is packed with info on advanced data management and analysis tools which will save you time and generally make your life with Excel easier. See http://www.umn.edu/uttc .

NEW TRAINING: SAS 8 STATISTICS
Anova. Regression. Logistic Regression. Need an introduction to using SAS to perform basic exploratory data analysis? This will get you started! The course is taught using SAS 8.2; however, the content is relevant to other versions. Prereqs for this course take place soon. See http://www.umn.edu/uttc .

 

Digital
Media
Center

DMC home

OCT 8: SIMULATIONS & VIRTUAL FIELD TRIPS SEMINAR
Instructors will discuss how they are using technology to enhance students' exploration of simulated real-life environments and experiences at the next technology-enhanced learning (TEL) seminar: OCT. 8, NOON-1:30 P.M., 2-213 CSOM. Learn more at http://dmc.umn.edu/spotlight/simulations.shtml .

OCT 14: FOSTER ONLINE COMMUNICATION AND COLLABORATION
In this new short course learn about strategies for promoting online communication and collaboration in technology-enhanced learning environments, as well as tools you can use such as WebCT Vista, Breeze, Movable Type, UThink, myU, and Portfolio. See http://training.micro.umn.edu/ShortCourses/ClassDetail.cfm?ClassID=1893 .

OCT: TEL SHORT COURSES
Learn how to enhance learning with tools such as Vista, the newest version of the WebCT online course management system, Portfolio, the myU portal, PowerPoint, and more in October technology-enhanced learning (TEL) short courses. The fee is waived for eligible faculty members. See http://training.micro.umn.edu/ShortCourses/ClassList2.cfm?Sort=Category#16 .

 

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