UNIFIED MESSAGING OVERVIEW
Unified messaging is coming to the University; it is the communication's
media integrating voice messaging, fax, and e-mail supported on
traditional wire phone, wireless, PC, or Voice over IP.
VOICE MAIL REPLACED BY UNIFIED MESSAGING
The U's voice mail system is no longer supported with the old software;
this summer it will be completely replaced with Unified Messaging.
The new system will offer the campus new features such as find-me,
follow-me, text to speech, traditional voice mail, and e-mail integration.
More news soon on the NTS website.
UPDATE: GOPHER GIGANET CUTOVER
Gopher GigaNet Cutover continues on the East Bank Campus: 39 buildings
remain. April's interruption enabled the installation team to catch
up with testing and hardware installation for the remaining buildings
and gave them much needed time to complete audits and data entry,
preparing buildings for faster removal from freeze status. Remaining
off campus buildings will be upgraded in late June. See http://www.umn.edu/nts/networkupgrade.
GGN NETWORK MANAGEMENT SYSTEM
Eye of the Storm, the GGN (Gopher Giganet) network management system,
has recently completed a major upgrade. After several weeks of testing,
NTS is able to use these features for monitoring network traffic,
testing new installed switches, and running various reports. For
information about the vendor, see Entuity online at http://www.entuity.com/.
RATE INCREASE IN JULY
The budget office approved a 4% rate increase for NTS voice and
data services for FY06 starting July 1, 2005. Long distance rates
for national calling will drop from the current $.07/minute rate
to $.05/minute. For new rate postings see http://www.umn.edu/nts/rates/.
FIBER AUDIT OVERVIEW
NTS is auditing all fiber network and fiber connections throughout
the campus. These fiber cables serve the voice and the data network
connecting the campus buildings. We are visiting all communications
terminals and closets in buildings that have been cutover and tracking
the jumpers in these locations, verifying with our data base to
accurately track origination and destination of each fiber cable.
FIBER AUDITS TO LAST A DAY OR A WEEK
On average, a fiber audit for smaller buildings will take 4-8 hours
to complete; larger buildings can take a week or more. Four fiber
strands connect each Edge Node, and an additional 2-4 connect to
the regional aggregator. Tracking every connection in the wiring
database is an essential part of the network upgrade and the campus
network services. NTS notification lists get e-mail about possible
outages caused by this audit activity.
DISCONNECT WORK ORDERS TRIAL
On a TRIAL basis, NTS will be allowing multiple voice lines onto
one work order for Disconnect work orders if meet these two conditions:
the disconnects are in the same building and are billed on the same
CUFS account. Work order charges (TSRCH) will apply to all voice
line disconnects but not the data disconnect work orders.
SOFTWARE ONLY WORK ORDERS, TOO
Software only work orders can also be done on one work order if
they are all billed to the same CUFS account. The Software Order
Charges (SOFT) per voice line will not change.
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